Q: How do I know if glove I am buying needs to be steamed?
A: Usually, baseball and softball gloves under $100 are already broken in, but that does not mean they can't be steamed. Gloves from $100 to $200 are a little stiffer and gloves $200+ are normally very stiff.
Q:Why would I want to have my glove steamed?
A:Glove break-in time varies from manufacturer to manufacturer and from glove series to glove series. We'll do the work for you, so the glove is almost ready to use as soon as you get it.
Q: What should I do after I get my steamed glove?
A: Additional break-in time may be required. When you receive your glove, it will be almost game ready. Results may vary, because manufacturers use different types of leathers to build their gloves. We suggest that you work with the glove to help it form around your hand properly, apply glove oil and play catch with it to help make your glove fit and feel exactly the way you want it to.
Q: How do I care for my glove after I get it and start using it?
A: We recommend you use glove conditioner when your glove becomes dry or after a long period of use.
Q: Will Team Express steam a previously purchased glove or used glove?
A:No. Because we might not be familiar with your glove or with what chemicals that may have been put on the glove, we do not steam gloves of this type.
Q:Why are some of the gloves you sell unable to be steamed?
A: Several of the gloves we offer ship direct from manufacturer. Custom gloves also come direct from the manufacturer and cannot be steamed. There are also several gloves that the Team Expresss experts do not recommend be steamed.
Q: How long will the steaming delay shipment of my glove?
A: Up to one (1) business day.
Q: If I order other items along with a glove and steaming, will my other items ship at once and the glove on another date?
A: No, your entire shipment will go out in a single package.
Q: What is your return policy on gloves that have been steamed?
A: We are unable to accept returns on gloves that have been steamed.
Q: Is there somewhere I can buy a glove and have it steamed in person?
A: Yes, our retail store in San Antonio, TX (1003 E. Nakoma, 78216) carries a wide selection of gloves, and we can steam them in the store.