Contact Us
Questions:
We would love to hear from you!
If you have a question please check our FAQs. If you still can't find an answer, no problem. There are a number of ways you can contact us listed below! If the FAQ doesn't help, try calling a customer service representative at 800.882.1166 (toll free), or live chat below.
Speak To A Customer Service Representative:
All available Customer Service Representatives are located in the central standard time zone (CST), and can be reached during the following times:
- Monday - Friday: 9am - 5pm
- Weekends: CLOSED
Live Chat is also available during the same times.
Or if you prefer, you can send us an email directly at [email protected]
NOTE: Responses may take up to 24 business hours.
Retail Store Information:
Softball.com
1003 E Nakoma St., Suite 104
San Antonio, TX 78216-2876
Phone: 210.348.7000
Fax: 210.344.9080
Store Manager: Orlando Alfaro
Important Notes:
- New orders may take up to 2 days to ship - you will receive shipping confirmation once it ships.
- Cancellations or order modifications must be done over the phone - call 866.816.9892.
- You may check your order status online!
Customer Service
Questions:
We would love to hear from you!
If you have a question please check our Help Center. If you still can't find an answer, no problem. There are a number of ways you can contact us listed below!
How To Contact Customer Service:
The best way is to send us an email directly at [email protected].
All available Customer Service Representatives are located in the central standard time zone (CST), and can be reached during the following times:
- Mon - Fri 9am – 5pm (CST), Closed Weekends
Or if you prefer, you can call a customer service representative at 833.908.3923 (toll free).
Important Notes:
- Responses may take up to 24 business hours.
- New orders may take up to 2 days to ship - you will receive shipping confirmation once it ships.
- Cancellations or order modifications must be done over the phone - call 833.908.3923.
- You may check your order status online!