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In order to place a team order please call 866.816.9892 or email [email protected] and one of our team sales representatives will help you with any quotes or questions you have.
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Store Location: San Antonio, Texas
Team Express. The Games You Love. The Gear You Need. The Price You Want.
Team Express is your number one source for everything team sports. Our goal is to provide coaches, teams, and players with the apparel and equipment they need to find success on the field and to help grow the spirit of team play.
Founded in 1990, we have proudly called San Antonio, TX our home for nearly 30 years. We are dedicated to providing fanatical customer service and ease of shopping to the baseball, softball, and football players who demand the best performance products at reasonable prices. We pride ourselves on having the most knowledgeable customer service team and the broadest selection of sports equipment products in the world. We are passionate in our love for sports and we want to share that passion with you!
Retail Store Location:
1003 E Nakoma St., Ste 104
San Antonio TX 78216-2876
Phone:210.525.9161Retail Store Hours:
Monday - Friday: 10am - 7pm
Saturday: 10am - 5pm
Closed SundaysServices:
Baseball:
- Baseball Equipment, Apparel, Uniforms & Footwear
- Glove Steaming
- Team Sales & Volume Discount
Softball:
- Fastpitch & Slowpitch Softball
- Softball Equipment, Apparel, Uniforms & Footwear
- Glove Steaming
- Team Sales & Volume Discount
Football:
- Football Equipment, Apparel, Uniforms & Footwear
- Helmet & Shoulder Pad Fitting
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Our retail store has a batting cage that utilizes a state of the art Rapsodo Hitting 2.0 and pitching 2.0 machine.
The Rapsodo Hitting 2.0 machine gives instant feedback on your exit velocity, launch angle, direction and spin axis.
The Pitching 2.0 machine allows you to receive instant data on pitch velocity, spin rate, true spin rate, spin axis, and spin efficiency. See any pitch from side, top pitcher or catcher views.
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If an item is back-ordered it means that we have stock expected in shortly - We will display the date that we expect the stock to return. Note: please allow 3 to 4 business days in order to receive products into our warehouse and to ship this item out to you.
Can't wait for an item? Please contact our customer service team at 855.397.8170 and we will help you find a similar in stock item!
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Softball.com makes every attempt to process orders for in-stock merchandise the same day they are received.
Our standard cut-off time for daily order processing is:
Standard Ground Orders: 1 p.m. CST Monday - Friday
or
Expedited Air Orders: 2 p.m. CST Monday - Friday.
Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday.Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are always shipped via Standard Ground shipping. Standard Ground shipping is not available for US Territories.
Orders may be delayed if we experience any issues processing your credit card information. Please make certain that you provide your correct Account Name, Billing Address, Card Type, Account Number, and Security Code.
STANDARD SHIPPING SERVICE:
Standard Shipping service is available for orders placed before 1 p.m. CST Monday - Friday for in-stock items. In-Stock items that are shipped via Standard Shipping service typically arrive within (3-8) business days after leaving our distribution center.
Standard Shipping service is via UPS or USPS depending upon shipment weight and destination. Orders less than 1 lb. and orders shipping to a rural address or P.O. Box will be delivered by the USPS. All other Standard shipments are via UPS.
SECOND DAY SERVICE:
***Due to the coronavirus pandemic UPS is no longer ensuring expedited shipments. We will make every effort to meet your shipping expectations, but delay may be inevitable.***
Second Day shipping service is available for orders placed before 2 p.m. CST Monday - Friday for in-stock items only. In-Stock items that are shipped via second day service arrive in (2) business days after leaving our distribution center. Deliveries for standard second day service are made Mondays through Fridays only.
Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are not available for second day shipping. Guaranteed 2 Day shipping is not available for US Territories. All UPS Services are guaranteed or shipping is refunded.
Second Day Air
Day Order Placed (Before 2 p.m. CST Monday - Friday )
Day Order Received
Monday
Wednesday
Tuesday
Thursday
Wednesday
Friday
Thursday
Monday
Friday
Tuesday
Saturday (Order Processed by UPS on Monday)
Wednesday
Sunday (Order Processed By UPS on Monday)
Wednesday
NEXT DAY SERVICE:
Next Day shipping service is available for orders placed before 2 p.m. CST Monday - Friday for in-stock items only. In-Stock items that are shipped via Next Day service arrive in (1) business day after leaving our distribution center. Deliveries for Next Day service are made Mondays through Fridays only.
Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are not available for overnight shipping. Guaranteed Next Day shipping is not available for US Territories. All UPS Services are guaranteed or shipping is refunded.
Next Day Air Saver
Day Order Placed (Before 2 p.m. CST Monday - Friday)
Day Order Received
Monday
Tuesday
Tuesday
Wednesday
Wednesday
Thursday
Thursday
Friday
Friday
Monday
Saturday (Order Processed by UPS on Monday)
Tuesday
Sunday (Order Processed By UPS on Monday)
Tuesday
UPS NEXT DAY SATURDAY AIR:
Saturday deliveries are available in select areas. Please call 866.868.5855 for details. (Monday-Friday)
DOMESTIC UPS DELIVERY TRANSIT TIMES:
Severe Weather Impact: Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature.
ALASKA & HAWAII & PUERTO RICO:
Standard shipping service is via UPS Ground, USPS Priority Mail depending upon shipment weight and destination. Expedited UPS Shipping is also available via UPS 2nd Day Air. Check the UPS Transit Time Calculator for actual expedited service options and transit times.
*Orders shipped to Alaska or Hawaii are subject to a $5.00 handling fee.
VIRGIN ISLANDS & OTHER US TERRITORIES:
Standard shipping to the Virgin Islands and other US Territories is via US Postal Service. Orders shipped to U.S. Territories are subject to a $5.00 handling fee.
APO & FPO SERVICE:
APO & FPO orders are charged the standard shipping rate and shipped via US Postal Service.
CANADIAN SERVICE:
Softball.com offers the following small package and freight services to Canada:
Standard delivery options for small package shipments (Orders < 350 lbs. with Individual Packages < 70 lbs.) :
- A Shipping Charge of $34.95 for anything under 10lbs will be added to the order (anything over 10 lbs is subject to an additional $3 per lbs charge)
- USPS Global Priority 3-10 Business Days
- UPS Expedited 3-10 Business Days—Call for quote; additional fees applied on delivery
Standard delivery options for freight shipments (Orders > 350 lbs.) :
- UPS Expedited 3-10 Business Days or call for a quote, weight must be determined
- A $5.00 handling fee will be applied to all orders with an address outside the Continental U.S. (Canada, AK, HI, and US Territories) unless all items are excluded from Shipping charges.
* Packages will be insured
** Customer will be responsible for duties & taxes at the time of delivery.
*** All Shipments will be quoted & priced on an individual order basis.
**** Nike, Easton, Under Armour, Louisville Slugger, Majestic, Outdoor Cap, New Era Cap, Oakley, New Balance, Wilson, DeMarini, ATEC and any licensed MLB merchandise cannot be shipped to Canadian addresses from Softball.com.
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If an item is Drop Shipped it means that we will be placing your order directly with the vendor and the item will be shipped from the vendor directly to you.
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Baseball Express purchases may be returned FREE* within 30 days!
Items being returned must be in new, unused, original condition. All original boxes, bags, packaging, accessories, and literature must be in new condition and included with the product. We do not accept returns on customized items, steamed gloves, gift cards or products not purchased from us and sent to our returns department in error.
Once the item(s) is received it will be inspected by our product specialists. If it is determined there has been an abuse of the product it will be returned back to you. Please allow up to 15 business days for the return to be processed.
Once the return has processed a refund for the cost of the product will be issued back to the original form of payment.
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In order to be able to cover a new product under free returns, we do not offer exchanges, however, you are welcome to return any unwanted products and replace an order for the different item(s).
Any promotional pricing will not be applied to the replacement order.
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In order to return an item you will need to fill out this form.Please follow the instructions and fill out all of the requested information so that your free return label can be generated.Once the label has been created please print and attach securely to your return package. Then drop it off at your local USPS store.**Don't forget to include your order number on the return label in order to expedite your refund.**
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If your order is lost or delivered to you damaged please contact us at 833.908.3993 so a claim can be initiated.
We will then start the claim process, please keep in mind that the claim process can take 8-10 business days for a resolution. Team Express reserves the right to refuse a refund or replacement depending on the results of the claim.
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All refunds will be issued back to the original form of payment.
If using a prepaid gift card (visa, etc) please keep that card until you are certain you are keeping your order- If you no longer have that card please call customer service as soon as possible to update payment. Once the refund goes through to the prepaid card we are unable to return funds .
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Manufacturers Warranties- the following products must call the manufacturer for a resolution.
* All (non wood) bats have a minimum 365 day return period with the manufacturer.
* All-Star helmets are to be returned to the All-star for repair or replacement.
* Pitching Machines.
* Oakley glasses- No warranty for football or catchers sun visors.
Drop Ship Items are returned to our Distribution Center. Please contact us at 855.397.8170 for warranty information on drop ship items.
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We do not accept returns on used bats, customized items, steamed gloves, gift cards, dvds or products not purchased from us and sent to our returns department in error.
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Team Express accepts all major credit cards: American Express®, Discover®, MasterCard®, and Visa®.
We also accept monies from various third-party financial services, such as PayPal, or Amazon Payments.
Payment can also be remitted using a valid Team Express Gift Card, provided the balance is sufficient.
When providing a credit card number for payment, you will be asked to provide the security number or CVV code from the reverse of the card. American Express credit cards are exceptions-- the CVV codes on their cards are listed on the front as a four-digit sequence:
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Orders placed on our website are charged at the time the order is Shipped.
Orders placed with items shipping from a manufacturer will be charged in full when the order is placed.
Orders placed using a 3rd party financial services, such as PayPal, or Amazon Payments will be charged when the order is placed.
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All refunds will be issued back to the original form of payment.
If using a prepaid gift card (visa, etc) please keep that card until you are certain you are keeping your order- If you no longer have that card please call customer service as soon as possible to update payment. Once the refund goes through to the prepaid card we are unable to return funds .
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Concourse Team Express takes your privacy seriously. Please read the following to learn more about our privacy policy.
What This Privacy Policy Covers
This privacy policy covers Concourse Team Express sites' (BaseballExpress.com, Softball.com, FootballAmerica.com, TeamExpress.com) treatment of personally identifiable information you submit to us when you enter into our web site and when you use Softball.com services. Be assured that your registration information is handled confidentially and privately and we will protect this information. Please note, however, that we may share your information with governmental agencies or other organizations assisting us in fraud prevention and investigation, and in instances where Softball.com's rights are threatened. We may do so when: (1) required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (3) investigating fraud that has already taken place; or (4) protecting the rights of Softball.com. In addition, in the event of a merger or acquisition of Softball.com, the sale of substantially all of its assets related to the operation of this site, or other change of corporate control, information collected through this site may be transferred to or controlled by the surviving or successor entity.
We may use information concerning you, including personal information you provide to us, in order to contact you with offers and news concerning our products and services or those of our affiliated companies that we believe may be of interest to you. We also may share such information with our affiliated companies for use by them in order to contact you concerning offers and news that they believe may be of interest to you. You may opt-out of an email marketing list, if you so desire, by using the opt-out functionality and/or information found on any given marketing email, and you will be then be removed from that list in a relatively short period of time.
We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web site.
Information We Store On Your Computer
In order to customize our sites to your needs and offer you personalized services, we use "cookies". A cookie is a small piece of data that most browsers accept and store on your computer's hard drive. We use cookies solely to let us know when you are visiting our site and to remember your past visits. Browsers are designed so that we cannot look at other sites' cookies and they cannot look at ours. If you configure your browser to not accept cookies, you can still visit Concourse Team Express sites and place orders online, but some of our helpful site enhancements may not work for you.
Web Site Security
All orders submitted through Concourse Team Express sites are encrypted using the latest 256 bit SSL (Secure Sockets Layer) technology. This protection means it may actually be safer for you to use your credit card over the Internet rather than using it in a store. When your browser is in secure mode, you should see an unbroken key or padlock icon near the bottom of your browser window.
Children's Information
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at Customer Service. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
Changes To This Privacy Policy
Concourse Team Express may amend this policy from time to time. If we make any material change to this privacy statement we will notify you by posting a prominent announcement on our home page; however, any personal information we receive will be treated in accordance with the privacy statement that is in effect a the time we receive such personal information. We encourage you to review this policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
All Concourse Team Express orders are processed by Team Express. All credit card purchases will show Team Express as the merchant on credit card billing statements. All order process customer service issues will be conducted by Team Express Customer Service Agents.
What You Can Do
If you feel that this site is not following its stated privacy policy, please contact us immediately.
Further Information About Your Privacy Rights
- Electronic Frontier Foundation - a civil liberties organization working to protect your rights online.
- Electronic Privacy Information Center - established to focus public attention on emerging civil liberties issues relating to the National Information Infrastructure.
- Privacy Issues Page - from the Center for Democracy and Technology (CDT).
- The Epic Cookies Page - definitions, links, and news.
- How to Protect Your Privacy - information from the Federal Trade Commission.