What is your return policy?

12735 views  July 17, 2019
 

TeamExpress offers a 90 Day Return Policy.  Items being returned must be in new, unused, original condition. All original boxes, bags, packaging, accessories, and literature must be in new condition and included with the product. We do not accept returns on customized items, steamed gloves, gift cards or products not purchased from us and sent to our returns department in error.   Please note, there is a $6.99 Return Fee for administrative/restocking purposes.  


Once the item(s) is received it will be inspected by our product specialists. If it is determined there has been an abuse of the product it will be returned back to you. Please allow up to 15 business days for the return to be processed.

Once the return has been processed a refund for the cost of the product, less any applicable service fees will be issued back to the original form of payment.

 

Regarding Manufacturers Warranties

You will need to contact the manufacturer for resolution on certain products.  You can find more information on Manufacturers' Warranties here.

Ineligible Items

We do not accept returns on used bats, customized items, steamed gloves, gift cards, dvds or products not purchased from us and sent to our returns department in error. 


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